We love hearing from our customers so a thank you for wanting to make contact.

Before you do, have you looked at our Help pages? They are constantly updated and aim to answer most of your questions. Click here to have a look.

If you are looking to get an update on the status of an order you have placed, our Online Order Tracker should help. Click here to get a status update.

Failing this, please contact us using the form below. To help answer your question more effectively, make sure you select the appropriate Subject for the query. Once you query has been submitted, you will get a copy of your enquiry sent to your email address.

Subject

Select.... Product Enquiry Delivery Enquiry General Enquiry

Name

D&PW Order Number

Email

Contact Number

Message

Security Code:

Type the characters you see in the picture below.

  Send Clear

Email

Should you wish to send us an email, please send it to info@dapw.co.uk. This is the fastest way to contact us, we promise to answer within 4 hours. If this email relates to an order, please make sure you give us the DAPW Order Number (sent in a confirmation email when the order was placed) so that we are better placed to help you.

Phone

If you wish to make contact by phone, please call us on 0845 224 5183 on weekdays between 09:00 and 17:00.

Letter

Finally, should you wish to send us a letter (remember them?), please send it to the following address:

DAPW
Department 8889
Camberwell Way
Sunderland SR9 9XZ
United Kingdom

Your Privacy is Protected

At Duvet & Pillow Warehouse, it is our policy not to distribute, sell, rent or in any way make available, your name, e-mail address or any other personal information to any third party.